How we handle information.

Who is responsible?

Invox AB, registration number 559547-8867, Hässleholm, Sweden, is responsible for processing personal data for this website and its business enquiries. Contact hej@personalrummet.se about your data.

When you contact us

The form sends the name, email, company, phone number, store count, interests and message you choose to provide. Name and email are required so we can reply. We use the information to handle the enquiry and any subsequent business relationship, based on our legitimate interest in answering business enquiries. Submitting the form does not subscribe you to newsletters.

Website statistics

We use Umami to measure visits, referring pages, device types and interactions such as opening the demo or sending an enquiry. We do not send form contents, names or email addresses as analytics events. Umami's tracking script does not use cookies. Our statistics installation has no automatic expiry; statistics remain until manually deleted. The purpose is to understand and improve the website, based on our legitimate interest.

Personalised company pages

On pages under /for/ we also record which company page was opened, when, device type, country and city derived from the connection. These records expire after 180 days and help us follow up on a business proposal. They do not establish which individual opened the page. This processing is based on our legitimate interest in relevant business follow-up. Contact us if you object.

Providers and storage

Cloudflare serves the website and stores company-page opening records. Resend sends form enquiries; Loopia handles incoming email. Umami is hosted on Vercel. Fonts are loaded from Google Fonts, which receives technical connection information when they are fetched. These providers may process data internationally; we do not promise that all processing takes place exclusively in Europe. Contact us for the applicable provider and transfer information before sending sensitive material.

Retention of enquiries

Enquiries are stored as email while needed for the conversation and any resulting customer relationship. Retention is reviewed manually, not by an automatic deletion timer. Information that must be kept for accounting or other legal obligations is handled separately. You can ask us to review or delete an enquiry that is no longer needed.

Demo and customer platforms

The public demo uses fictional employees and stores. Actions under an example identity may be visible to other visitors. Use fictional data, not actual employee or customer information. Demo features can store quiz results, reading events, questions, feedback and submitted reports. AI questions and translation text are sent to OpenAI; some demo choices are stored on your device. The demo is not evidence of customer access controls. For a customer platform, the chain determines the purpose, employee roles and retention. We agree on access, providers and any processor agreement before launch.

Your rights

You can ask for access, correction or deletion and, where applicable, restriction, portability or object to processing based on legitimate interests. Contact hej@personalrummet.se. We assess each request under the applicable rules. You may complain to the Swedish Authority for Privacy Protection, IMY.